Learn the difference between Delegate permissions and Folder permissions. In the Permissions section, enable the “Folder visible” permission.Īdding Folder Visible permissions for a colleague. On the Permissions tab, press the Add… button to add the person you want to grant mailbox access to. Highlight the account which is going to access the shared mailbox and click Advanced. Opening the Folder Permissions dialog for the Mailbox folder. OSX and Outlook 2016 Navigate to the Tools tab and click Accounts. To set this permission, the person that is sharing his/her mailbox with you should right-click on folder displaying his/her email address and choose: Folder Permissions. The one (small) extra permission that is needed to be able to add a Mailbox to Outlook’s Navigation Pane is the “Folder visible” permission on the Mailbox folder itself. Folder visible permission on the Mailbox folder This alone does not allow the other person to add (map) the mailbox to their Outlook profile.
This dialog might give the impression that you are sharing your entire mailbox but in reality, you are only sharing the default folders (Inbox, Calendar, Contacts, Tasks and Notes and grant that person the permission to send emails on your behalf. This often happens when you’ve been granted access via the Delegate Access dialog. She double-checked the permissions and even set it to “Owner” level but I still can’t access it from Outlook on my computer. Open a shared folder or mailbox in Outlook for Mac.
Add a shared mailbox to Outlook on the web. When I try to expand the folder list, I get another error To learn more about shared mailboxes in Outlook, see: Open and use a shared mailbox in Outlook. Microsoft Outlook cannot access the specified folder location.
My colleague granted me permission to her mailbox but when I try to add it to Outlook I get the following error Ĭannot display the folder.